top of page

Knowledge Base & Support

Download manual

  • How does trial mode works
    If you haven't purchased Time Razor yet, you can use it in trial mode by simply clicking the "Demo Mode" button on the "Unlock/Trial Mode" open screen. You'll need to do this each time you load Time Razor in your DAW. In trial mode, Time Razor will output 5 seconds of silence every 45 seconds, and saving is disabled. We hope you'll like what you see and hear enough to buy Time Razor.
  • How do I unlock your software?
    You must be online. Activate your software using the license key that was emailed to you upon purchase. Enter the license key in the "Unlock/Trial Mode" screen and then click the "Unlock" button. If you have any issues with activation, please contact us using the form below. Once activated, the "Trial Mode" screen will no longer appear when you load Time Razor.
  • How do I install your software
    A software download link is included with your purchase receipt. After downloading, extract(unzip) the file and double-click the setup/installer file (.exe on Windows and .pkg on Mac) and follow the on-screen instructions.
  • How do I uninstall your software?
    Windows: Delete the Product's .vst3 file in: C:\Program Files\Common Files\VST3 Delete product's Preset folder in: C:\ProgramData\Time Razor Mac: Delete the Product's .vst3 file in: Library/Audio/Plug-ins/VST3 Delete the Product's .component file in: Library/Audio/Plug-ins/Component Delete product's Preset folder in: (Finder menu Go To/computer ): Users/Shared/Time Razor
  • (Windows only) Why is my computer giving me a warning - unknown publisher?
    When you run the installer file, Windows may display a warning saying "Unknown Publisher." This is normal as our software is not signed with a digital certificate that verifies our identity. Being a new company, obtaining such a certificate is expensive, so please bear with us. To continue the installation process, simply click "Yes" In some cases, you may need to choose the "Read more" option and then select "Run anyway". In some cases your firewall or security program might prevent you from installing the program. Check if Time Razor_PC.exe are blocked, if so, unblock it. Again, please bear with us. If you encounter any problems, don't hesitate to contact us. If you are on Mac there is no problems installing Time Razor. Unlike Windows, Mac installer is code signed and notarized (verified that the publisher is trusted by Apple) and should get pass Apples Gate Keeper.

Contact Us

We're here to help! Reach out below and we will get back to you within 1-2 working days.

Message received, thanks!

Sign up for discounts and product news

Thanks! a verification email has been sent to you!

bottom of page